We don't make playlists. We design sound experiences.
It starts with an initial consultation on your brand, your audience, your physical and online spaces. We combine our expertise with your vision, putting your audience at the centre of our design approach. We design a SoundAURA™ that encapsulates your brand, characterises your sound, provides the right tech and management system for you.
Using a human-centred design approach to guide our process, we can deliver better, more personalised, and on-brand experiences to our clients.
We use empathic listening and observation; to help brands build experiences around their customers’ pain points, wants and needs.
By focusing on improving guests’ emotions as a core principle and purpose, we help our clients increase their profitability.
Through analysing your data properly, we can provide meaningful and actionable insights that radically reshape your strategy.
"Design thinking is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success."
All our packages and services are largely guided by these 6 steps:
Download our Hospitality Design Handbook, which demonstrates how restaurateurs, hoteliers, and other hospitality executives could take steps to future-proof their business with design principals.